Our furniture can be made from a variety of materials, such as solid wood, HPL board, metal, leather, fabric, and more. We also offer customization services to meet the different needs and preferences of our customers. Our design team can help clients choose the most suitable materials and colors, and create unique furniture based on their specific requirements.
Yes, we can customize the size and color of our furniture according to our customers' needs. Our design team can work with customers to develop a customized plan to ensure that the product meets their requirements and expectations. Customers can choose their preferred colors and sizes to ensure that the furniture fits their space and style. If needed, you can also provide drawings to us for sampling and production.
Yes, our furniture complies with local regulations and standards. We place great emphasis on the quality of our products and all of our furniture undergoes rigorous testing and inspection to ensure that they meet safety, health, and environmental standards. Our materials and production processes also comply with local regulations and standards to ensure that our products are reliable and of high quality. For example, we meet the UK's fire retardant standards, Australia's wood fumigation requirements, and if your restaurant is located by the sea, our products undergo salt spray testing. If you have any special requirements, please let us know in advance and we will do our best to fulfill your requests.
The length of the production cycle depends on the type and quantity of the product. After confirming the order, we will determine the production cycle based on the specific situation of the order and communicate with the customer. Throughout the production process, we will provide customers with production progress information through progress reports, production progress tables, pictures, videos, and other means, allowing them to keep track of the progress of their orders. At the same time, we welcome customers to contact our customer service team at any time to inquire about the production status of their orders. Through these methods, customers can timely understand the production progress of their orders and have a clear expectation of the production cycle.
If you need to make changes or adjustments to your order, we will do our best to accommodate your request. During the production process, we will keep in communication with you and provide progress reports. If you need to make changes to your order, we will work to process the change as quickly as possible and confirm the details of the revised order with you to ensure that the final product meets your requirements. If you require rework, we will evaluate the situation and determine whether it is necessary to remake the product or perform repairs, and work with you to reach the best possible solution. Whatever happens, we will do everything we can to ensure that you are satisfied with our service and products.
Customers can contact our after-sales service team through various channels. We provide phone, email, and online chat support for customers to reach us conveniently. Our after-sales service team will respond promptly and address any questions or concerns that customers may have. If needed, we can also dispatch technicians to provide on-site service for customers. Whatever problems customers encounter, we will make every effort to provide efficient and professional after-sales service.Contact after-sales team:Email: sales03@cdgfurniture.comWhatsapp/Tel: +86 13929526737
We have received many customer feedback and cases, and have recorded them.You can refer to our“Project” and“Solution” pagesLink:https://www.cdgfurn.com/comm07/Commercial-Outdoor-Solution.htm https://www.cdgfurn.com/comm05/Chain-Restaurant-Project.htm
Yes, we do provide a warranty on our furniture. The warranty period and coverage vary depending on the type of furniture and its specifications. Generally, our furniture is warranted against defects in materials and workmanship for a certain period of time after purchase.During the warranty period, if any defects arise due to manufacturing issues, we will provide either repair or replacement services, depending on the nature of the defect and the best solution for the customer.
Seating choices should be based on comfort and practicality. For fast-food or cafes, simple chairs that are easy to clean and move might be suitable. For more upscale restaurants, you might want to consider upholstered chairs for added comfort and a touch of luxury.
When selecting furniture for your restaurant, consider factors such as the size of the space, the style of the restaurant, comfort, durability, and budget. Make sure the furniture dimensions fit your space and complement the overall design of your restaurant.
The main products in the furniture industry include Bar chair and tabkle,carbinet, beds, sofas, wardrobes, dining tables and chairs, bookcases, etc.
The production processes in the furniture industry include solid wood processing, board processing, curved wood processing, soft processing, etc.
Choosing the right commercial furniture for your needs requires considering several factors such as the purpose and function of the furniture (e.g., seating, tables, storage), the space available and layout of the area where the furniture will be placed, durability and longevity of the furniture material, budget constraints, aesthetics and design preferences, ease of assembly and installation if required, and any specific features or functionality required (e.g., built-in USB charging ports). It's important to also consider any health and safety regulations that may apply in your workspace or establishment.
The commercial furniture industry is highly competitive due to a large number of manufacturers and suppliers offering a range of products and services. The competition is fiercest among companies that offer similar products or services at similar price points. To stay competitive in this market, companies need to offer high-quality products or services at competitive prices while maintaining good relationships with their customers through excellent service and support.